our story

What is Symbol

While Symbol may be a new name in aged care, our team brings together a rich heritage and passion in care and connection to community.

Symbol’s philosophy is simple: return the spirit of hospitality to care.

Symbol’s purpose

We exist to restore the spirit of hospitality to aged care

Our purpose is to provide a better option in aged care for older Australians, one where the focus is on delivering everything you need, and more of what you want. We want to change the lens in which aged care is viewed through in our country, a return to compassion and a human touch. We see an opportunity to enrich and enhance the lifestyles of those of us who may need a little help.

Our mission is to provide intuitive, empathetic, and premium aged care that honours every individual’s story, culture, and choices. We see care as a partnership, forming real relationships, designing care that fits life.

Why Symbol?

Along our journey, we discovered that systems, statistics and profit had overtaken the very thing the sector was there to protect: People. We watched as efficiency replaced empathy, and process replaced presence; as care became clinical. Symbol is driven by a pure, innate desire to do things remarkably different.

Symbol is family owned and family operated, extending this familial love and warmth to our team, clients and anyone else who brushes shoulders with Symbol. We live in an environment where warmth and understanding are at the heart of every interaction.

The result of this is an enriched, effortless lifestyle. With our concierge-led support, you are empowered to maintain vibrant connection and focus on what brings you pleasure. It is a life that is full of moments that feel unmistakably yours — true moments of joy.

Symbol may be a new name, but it is full of love and humanity — qualities that are older than time.

That’s Symbol.

Meet the Symbol leadership team

Do you have a passion for compassion?

We are always on the lookout for new team members – whether you thrive in a hands-on or supporting role. Get in touch with us today to start the conversation, and begin creating moments that matter.